The Office Manager is responsible for maintaining efficient office operations and ensuring a positive environment for both customers and staff. The Office Manager will work closely with the Director of Office Management to ensure smooth office functionality and adherence to company procedures.
Key Responsibilities:
Open and close the office and manage phone calls, appointments, and deliveries.
Manage office supplies for all departments, verify deliveries, and distribute supplies.
Process and manage mail, electronic files, and paper file purges.
Assist with organizing office spaces, maintaining cleanliness in common areas, and managing facility-related tasks.
Coordinate conference scheduling and materials with the Marketing team.
Support office events by ordering supplies, setting up conference spaces, and providing assistance as needed.
Key Skills:
Organizational Skills: Ability to manage multiple office operations, from scheduling and supplies to maintaining filing systems and cleanliness, in an accurate, timely, and efficient manner.
Communication Skills: Strong verbal and written communication for handling phone calls, coordinating with staff, and managing external inquiries.
Customer Service Orientation: Handling internal and external interactions with professionalism and ensuring a welcoming office environment.
Teamwork: Working closely with the Director of Office Management and other staff to foster a collaborative and efficient office environment.
What We Offer:
Our benefits and culture are focused on providing a work/life integration to best support our team. The benefits offered for this role include:
401k Plan with 3% Employer Contribution
Generous Paid Time Off - 23 days annually (prorated first year)
10 Paid Holidays including a Floating Holiday
Paid Parental, Adoption, & Foster Care Leave
Comprehensive Benefits Package - Including Medical, Dental, Vision, & Company-Provided Life Insurance
Voluntary Dependent Care Account & Flex Spending Account
Voluntary Life Insurance & Disability Insurance Coverages
Supportive & Collaborative Culture
Annual performance-based merit increases exceeding national average
Growing Company with Internal Opportunities
Training and Education Provided including Professional and Personal Wellness
Community Involvement
What We Do:
Smartbox is a leading provider of Alternative and Augmentative Communication (AAC) Devices, training, and support. Together, we provide a voice for those affected by the communication and physical challenges of autism, ALS, cerebral palsy, Down syndrome, stroke and many other similar conditions.